Shopping Online (21/02/23)
The important thing to remember is that we want the items you order to be perfect for you... We want you to find your perfect matches which is why you may return the items.
Our mission is to help you fall in love with the best style for you – and we know that sometimes it can take a couple of tries to find that perfect piece!
Return – All returned items will be refunded (less the postage costs) and will take approximately 14 business days to process.
Postage Cost - If your order is entitled to FREE Shipping, it will be our cost of shipping your order.
Please notify us of your request within 7 days of receiving your parcel (as shown on the courier website).
Exchange / Return item(s) must be in original, unused condition with all packaging/tags intact.
Personal items such as underwear, swimwear, and bodysuits are final sale for hygienic reasons.
Items on sale / special promotional offers / sold-out items cannot be returned or exchanged.
Order Cancellation: orders can be cancelled before the order has been processed and up to 12 hours after placing the order.
Please contact us prior via the contact form.
Due to international logistic issues in some countries, STUD reserves the right to cancel international orders and provide a full refund.