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We know you like to get your parcels fast so please read STUD shipping policy to avoid any delay.
Once your order has been received and processed, it will ship within 1 to 2 working days. During a sale event, please allow additional time for the processing and shipment of your order.
The Billing address must be a physical address and not P.O.Box
Please provide a mobile number (+ country code xxx xxx xxx) as a contact, first-time shoppers will receive a text message to verify the order and delivery details.
Australia Shipping Online Tracking
FREE Australian Post Online Tracking for all orders above A$137
Local Pickup By Appointment Only
All pickup orders will be ready the following day of placing the order. For same-day/weekend orders please send us a message and we will do our best to accommodate your request.
Pickup is Monday to Sunday 08:00 to 20:00. Once your order is ready for pickup you receive an email with pickup instructions.
Pickup address: 2 York St. Sydney NSW 2000 (we are not a physical shop).
International Standard Shipping Online Tracking
FREE for all orders above NZ$198
USA / CA / Asia / EU / UK:
FREE for all orders above US$198
Rest of the World:
The rate at the checkout
International Express Shipping (rate at the checkout)
Free/ Standard Shipping does not include a signature on delivery and insurance
We highly recommend using a registered post as your preferred shipping method. A signature on delivery means your parcel will not be left if there is nobody available to sign for the parcel. By not choosing registered post as your preferred shipping method you accept that we cannot be held responsible or liable for any loss or damage of a parcel while in transit or at the destination. We also highly recommend having your parcel delivered to an address such as a work address where there will be someone to accept the delivery during business hours.
USA / CA / Asia / EU / UK delivery time up to 4 Weeks (Express 8 - 15 days)
Rest of the world delivery time is up to 5 Weeks (Express 10 - 18 days)
Delivery time is an estimate only
All orders receive an email with a tracking number so you can easily track your order
Delivery times may vary during sales or peak periods due to high order volumes.
Packaging is unbranded and sent under the name ESBG PTY LIMITED.
Delivery claim - If your parcel hasn’t been delivered by the expected time or you’re worried it’s gone missing, let us know as soon as you can. Please note that Australia Post will start investigating after 28 days of dispatch and it can take up to 28 days to receive a report.
Australia Post Website: https://auspost.com.au
Customs fees and taxes on orders may be charged by the destination country. These charges must be paid for by the person receiving the parcel. If delivery is refused, all costs incurred for the return of goods will be charged to the customer. STUD has no control over customs policies and charges, which can vary from country to country. For further information, we recommend you contact your local customs office.
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